All the features you need to test early and test often…affordably.

User test creation features

Easy step-by-step wizard

Our easy step-by-step process enables anyone to create professional usability tests in minutes. You’ll become a usability professional in no time!

Set tasks as well as questions

Create tasks and questions to help you explore the user experience, determine satisfaction and validate task completion on any website.

No software to download

We don’t make your participants download any kind of software to record their behaviour and interactions. You’ll get a much higher response rate without them being concerned whether your software is some kind of malicious spyware or adware. Show me a demo

We support over 40 languages

Conduct user testing in over 40 languages to ensure your product works globally, not just locally. And if we don't have your language, let us know and we'll get it.

Response collection features

No JavaScript code to install

With Loop¹¹ there’s no JavaScript code to install. This means you can run studies on any website, anywhere, not just your own. It’s perfect for conducting user testing of competitor websites to benchmark against your own.

Create a website link or pop-up

Collecting responses is as simple as sending out a link to your user test via email, posting the link on your website or circulating it via social media. Or you can create a custom pop-up for your website that invites people to take your user test.

Set collection restrictions

You can set a minimum or maximum response count (up to a maximum of 1,000 participants), or even restrict responses by IP address.

Recruit participants using an online panel

Using an online panel enables you to tap into the millions of verified people according to your own specific recruitment criteria.

Reporting and Analysis Features

Simplified reporting

We've simplified the reporting by focusing on the usability metrics that matter. Help remove subjectivity from the small samples in your lab-based studies by quantifying website usability.

Real time usability metrics at your fingertips

See the results of your user test online – instantly. Track task completion rates, number of clicks, time on task, satisfaction and more.

Export results in multiple formats

With one click you can export your results in PDF, CSV or XLS format for offline viewing, or to share a hardcopy with others in your organization.

Browse individual participants

Easily drill down to the individual results to see the details of particular participants.