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World Usability Day: attend and win the $10,000 Prize Package

We’re excited to be sponsoring another exciting usability event called World Usability Day (WUD), taking place on November 13, 2014. WUD is a single day of events occurring in over 25 countries that brings together communities of professional, industrial, educational, citizen, and government groups for our common objective: to ensure

Why Marketing and UX Should Test Together

For many organizations, the sales and marketing team operate within a completely separate circle to the product development teams, but they are closely linked by the financial/budget calendars as well as the product release cycles. In the majority of cases the sales and marketing activities tend to dictate the initial

New book provides context for Loop11’s accessibility testing services

Sarah Horton and Whitney Quesenbery recently wrote a book called A Web for Everyone that talks about the struggles people with disabilities encounter online and how modern web developers can help to lift this burden. Quesenbery and Horton’s book brings web developers into the conversation by providing various examples that people

Benefits of Online, Unmoderated User Testing

For most usability professionals lab-based research has been the only testing method they’d consider.  However, with the growth of Web 2.0 and Web 3.0 technologies online, unmoderated user testing (also known as remote unmoderated or asynchronous user testing) is gaining traction and being used not only as a compliment to,

Customer experience vs. user experience, and why it matters

The design and user research community is all abuzz with the “customer experience” and its importance as a complement to user experience. What do the two terms mean and can businesses win by taking both areas seriously? That’s what this blog post will explore. Before we dig deeper, let’s define

Search engine findability: can users find your site?

“Findability precedes usability in the alphabet and on the Web. You can’t use what you can’t find.”—Peter Morville, in Ambient Findability Last month, CEO Toby Biddle recently posted a guest article with our friends at UX Matters on the topic of search engine findability. Testing the usability of your existing website is

eye-tracking-case-studies

What You Can Learn from Popular Eye Tracking Studies

Want to know how you should appear in search results, where to place your most important information when trying to improve your website for conversions, and how to draw attention to your products in advertising? Then you will want to check out these valuable lessons from popular eye tracking studies.

10 Things to Keep in Mind About Unmoderated Usability Testing

  Traditionally, one of the big issues people have with usability testing is the large investment of time and money to conduct a proper study. Unmoderated (or remote) usability testing offers an alternative method that is cheaper and easier to run. Jeff Sauro over at MeasuringUsability.com outlines 10 important things

5 Tips on How to Improve Your Website for Conversions

When it comes to your business website, your goal should go beyond just traffic – your goal should be to take your visitors and turn them into conversions. Once you have defined your conversion goals (which could include signing up for a mailing list, submitting a contact form, downloading a

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